Confection Status

System Status, Incidents & Maintenance

All Systems Operational

About This Site

Confection uses an innovative architecture to collect, store, and distribute data, one that's unaffected by client-side disruptions. There's no need to worry about cookies, cross-domain scripts, or device IDs. Confection is also compliant with global privacy laws like GDPR, CCPA, and LGPD so it's good for people too.

And it integrates with the apps businesses and developers already use. There's no need to switch systems. Just plug in, power up, and keep your marketing partnerships running strong.

Experiencing an issue with Confection? Email us at get@confection.io

Uptime over the past 90 days. View historical uptime.

Application Core Operational

90 days ago

100.0 % uptime

Today

Substation Operational

90 days ago

100.0 % uptime

Today

Transmission API Operational

90 days ago

100.0 % uptime

Today

Dashboard Operational

90 days ago

100.0 % uptime

Today

Platforms Operational

90 days ago

100.0 % uptime

Today

DigitalOcean Global Operational

90 days ago

100.0 % uptime

Today

IBM Cloud Operational

90 days ago

100.0 % uptime

Today

Community (Confection Republic) Operational

90 days ago

100.0 % uptime

Today

Cables Operational

90 days ago

100.0 % uptime

Today

Angular Operational

90 days ago

100.0 % uptime

Today

ASP Operational

90 days ago

100.0 % uptime

Today

Blazor Operational

90 days ago

100.0 % uptime

Today

C# Operational

90 days ago

100.0 % uptime

Today

Cloudflare (App) Operational

90 days ago

100.0 % uptime

Today

Cloudflare Apps Marketplace Operational

90 days ago

100.0 % uptime

Today

Cloudflare Cloudflare Workers Operational

90 days ago

100.0 % uptime

Today

ColdFusion Operational

90 days ago

100.0 % uptime

Today

Drupal Operational

90 days ago

100.0 % uptime

Today

Erlang Operational

90 days ago

100.0 % uptime

Today

Go Operational

90 days ago

100.0 % uptime

Today

Java Operational

90 days ago

100.0 % uptime

Today

Joomla Operational

90 days ago

100.0 % uptime

Today

Magneto Operational

90 days ago

100.0 % uptime

Today

Netlify Operational

90 days ago

100.0 % uptime

Today

Node.js Operational

90 days ago

100.0 % uptime

Today

Nuxt.js Operational

90 days ago

100.0 % uptime

Today

Perl Operational

90 days ago

100.0 % uptime

Today

PHP Operational

90 days ago

100.0 % uptime

Today

Python Operational

90 days ago

100.0 % uptime

Today

R Operational

90 days ago

100.0 % uptime

Today

React Operational

90 days ago

100.0 % uptime

Today

Ruby/Rails Operational

90 days ago

100.0 % uptime

Today

Scala Operational

90 days ago

100.0 % uptime

Today

Shopify Operational

90 days ago

100.0 % uptime

Today

Swift Operational

90 days ago

100.0 % uptime

Today

Vue.js Operational

90 days ago

100.0 % uptime

Today

Web Component Operational

90 days ago

100.0 % uptime

Today

WordPress Operational

90 days ago

100.0 % uptime

Today

Authentication & Operations Operational

90 days ago

99.92 % uptime

Today

Auth0 Management Dashboard (manage.auth0.com) Operational

90 days ago

100.0 % uptime

Today

Auth0 User Authentication Operational

90 days ago

100.0 % uptime

Today

GitHub Git Operations Operational

GitHub GitHub Actions Operational

90 days ago

99.76 % uptime

Today

Billing Operational

90 days ago

100.0 % uptime

Today

Stripe API Operational

90 days ago

100.0 % uptime

Today

Stripe Checkout.js Operational

90 days ago

100.0 % uptime

Today

Stripe JS Operational

90 days ago

100.0 % uptime

Today

Integrations Operational

90 days ago

100.0 % uptime

Today

Google Analytics Operational

90 days ago

100.0 % uptime

Today

Integromat Operational

90 days ago

100.0 % uptime

Today

Matomo Operational

90 days ago

100.0 % uptime

Today

Pipedream Operational

90 days ago

100.0 % uptime

Today

Tray.io Operational

90 days ago

100.0 % uptime

Today

Zapier Operational

90 days ago

100.0 % uptime

Today

Marketing & Communications Operational

90 days ago

99.99 % uptime

Today

Cloudflare CDN/Cache Operational

90 days ago

100.0 % uptime

Today

Cloudflare Cloudflare Firewall Operational

90 days ago

100.0 % uptime

Today

Cloudflare DNS Root Servers Operational

90 days ago

100.0 % uptime

Today

Google Apps Analytics Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

90 days ago

100.0 % uptime

Today

HubSpot Operational

90 days ago

100.0 % uptime

Today

Pantheon Operations Customer Sites Operational

90 days ago

99.97 % uptime

Today

Disqus Admin Operational

Disqus Embed Operational

Disqus Home Operational

Zoom Cloud Recording Operational

Zoom Zoom Meetings Operational

Slack Apps/Integrations Operational

Slack Notifications Operational

Slack Messaging Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Redis Connection Issues

Resolved - This has been resolved. We'll continue monitoring in case the issue arises again.
Jul 25, 18:10 UTC

Monitoring - We've implemented a fix for this and are monitoring results. Now, our substation will make multiple attempts to send data to Redis, separated by a few seconds. This seems to have fixed the issue. We've seen no errors since mid-afternoon yesterday (July 25).
Jul 25, 15:53 UTC

Investigating - We're investigating an issue where > 40 Redis connections forces the substation to disconnect. This is causing periodic 504 errors, which indicate the substation is waiting on Redis. Our Redis settings should accept up to 10,000 connections, and we're using < 1% of CPU resources so we're treating this as a network-level issue.
Jul 24, 21:12 UTC

Jul 24, 2024

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Cache Bypass and DoS Attack (Marketing Site)

Resolved - Between June 3rd and July 1st, a threat actor successfully bypassed our CDN cache (Cloudflare) and repeatedly engaged in cache busting against our platform cache (Pantheon). This Denial of Service (DoS) attack led to intermittent downtime throughout the month of June, impacting the availability of our marketing site.

Actions Taken

- Mitigated the vulnerability at both the CDN and platform levels
- Implemented additional WAF rules to monitor and block suspicious headers and query parameters
- Enhanced logging and monitoring to detect and respond to similar future attacks promptly

We will continue to closely monitor our systems to ensure the effectiveness of these measures and to promptly address any new violations.

The other two June 2024 marketing incidents can be attributed to this.
Jul 16, 22:51 UTC

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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